ABSTRACT
In-the-moment feedback is essential to adult learning. This type of feedback differs from the comprehensive feedback delivered during performance reviews, as it focuses on behaviors in the moment rather than quarterly or yearly goals or summative performance objectives. Communicating frequently and specifically about observed performance is at the heart of effective in-the-moment feedback. The supervisor should begin by emphasizing affirming feedback and move cautiously toward more adjusting feedback so they do not disrupt the trust that has been established. In-the-moment feedback is only effective when delivered within a 36-hour window. Effective feedback always means thinking about the future. Dwelling on past mistakes automatically creates a defensive dynamic. There is nothing the supervisor (or teacher) can do about the past; only future behavior can be improved through timely and actionable in-the-moment feedback.
