ABSTRACT
Communication, Interviewing, and Engagement: Relationship Skills for Practice at All Levels provides students with the characteristics of core relationships qualities, as well as a description of the specific skills for talking with clients and community members, including coverage of common communication pitfalls. Engagement and relationship-building skills are covered extensively, and the common factors of effective helping approaches are reviewed. Practical questions guide students toward active listening. Students are also provided with strategies and skills for promoting social justice in helping relationships. New content in this edition includes discussion of the Grand Challenge for Social Work to “Close the Health Gap.” The case that is woven through this chapter involves a youth survivor of human trafficking.
