ABSTRACT
A surprising number of employee relations issues can be directly traced back to how well change was presented or handled within a group. Lean and Agile project managers are now expected to take an active role in the change management process. A popular meaning of the term managing change refers to making changes in a planned and systematic fashion. Change management requires political, analytical, people, business, and system skills. Managing change also involves planning and organizing a sequence of activities that promote administrative and staff interaction. Change may involve policies, programs, organizational culture, physical environment, procedures, or relationships. Making the process impossible to ignore can be accomplished by tying the success of the process to personal training plans or annual reviews. Evidence that other companies or departments have been successful with similar efforts can assist in gaining acceptance.
