ABSTRACT
This chapter looks at design management tools that can be used to underpin the lead designer role, and at the importance of effective communication, including how different types of meetings can be leveraged by the lead designer to effectively direct the design team. It considers the eight essential design management tools. These are: design status schedule; effective communication; project meetings; project strategies; checklists; guidance; decision-making; and workflow diagrams. The lead designer needs to demonstrate that they are successfully directing the work of the design team and managing the iterative nature of the design process and the subtle nuances of each stage. Good communication skills are a prerequisite for the complexities of iteratively and intuitively coordinating and collaborating. The lead designer needs to communicate with diverse parties on a wide-ranging set of subjects and choose what will best facilitate effective communication. Lead designers need to negotiate effectively on a daily basis.
