ABSTRACT

The manager has a role as authority for employees. For the manager’s authority to function well, it must come from three sources at the same time, according to Anton Obholzer. The first source is authority from above, which is the manager’s hierarchical position. The second source is authority from below that consists of the employees support and acceptance of the manager. This is the “democratic” element in authority. The third source is authority from within. Authority from within stems from self-esteem and includes a feeling that one possesses valuable resources that can help employees and the organisation. The chapter provides illustrations of immature and mature uses of authority.