ABSTRACT

In this chapter there is a move away from the theoretical to the practical with the introduction of existential leadership skills. In a further discussion on emotional intelligence Gardner’s model is described and analysed in the context of today’s challenges. An essential aspect of emotional intelligence is the ability to empathise with others which requires us to actively and attentively listen. This skill, and its importance in the business world, is explored in relation to some of the existential ideas introduced in earlier chapters and very practical ways of improving listening skills are included.

The chapter emphasises the importance of listening for, and paying attention to, emotions which demonstrate what is important to an individual and so can quickly help a leader to get to the heart of any matter. Emotions are not usually given such high consideration in the world of business and yet the chapter shows how beneficial they can prove to the business leader. The chapter includes a comparison of emotional intelligence domains and competences with existential issues, showing a high degree of commonality.

Consideration is also given to the ways in which the four existential dimensions, introduced in Chapter 1, can be used to build a relevant business vision and enable a review of an organisation.