Introduction

This chapter argues for the importance of using student experience to explore the progress of higher education. Teaching and learning in higher education have recently been reformed as a response to its changing landscape. Massification of higher education, increasing diversity of student cohorts, changes in market needs, more attention paid to student entitlement, technological changes, and students’ new ways of life all require higher education institutions to reform their teaching and learning to be aligned with stakeholders’ expectations. Within that scenario, students appear to be both the key agents and the beneficiaries of the teaching and learning reforms. Therefore, investigating their experience can help determine the progress of the reforms and identify obstacles to be removed. The chapter continues to briefly describe the ongoing teaching and learning reforms in Vietnamese higher education, arguing that student experience should be explored to evaluate how far the reforms have progressed and help direct the future of the reforms. The chapter ends with the introduction of the structure and main contents of each chapter.