ABSTRACT
Information and communication technologies (ICT) have transformed many facets of our lives, including higher education. Recent socio-economic growth and political moves have urged Vietnamese higher education institutions to adopt them for use in their operational activities, but how this has happened at the institutional level is under-examined. In this chapter, we will report the results of a mixed-methods study on students’ experience with the use of ICT in teaching and learning activities at three universities. Analysis of 16 interviews and 410 survey responses from 38 institutions suggests that there have been ICT facilities and applications available in Vietnamese universities. Teachers and students have also been engaging with using ICT for their teaching and learning in the classroom, respectively. However, both teachers and students appear to not have engaged with ICT-enhanced learning activities outside the class. On top of that, it is reported that there was a lack of ICT support staff and services, which caused some challenges for the adoption of ICT for teaching-learning purposes. This chapter discusses and suggests some ways to improve the use of ICT for serving the purposes of teaching and learning in higher education.
