ABSTRACT
This chapter presents some cases that will be used to illustrate the coming discussions about enterprise risk and enterprise risk management. The automobile manufacturing industry is highly competitive, and firms achieve competitive advantage in aspects of cost, quality, service, brand, innovation and convenience. Cybersecurity continues to be a critical issue for businesses, societies and nations. In 2001, General Motors (GM) detected an ignition switch defect during pre-production testing of the Saturn Ion vehicle. In 2005, GM detected an ignition switch defect for the Saturn Ion vehicle, then again in the Chevrolet Cobalt. The ignition switch in these vehicles could unintentionally be moved out of the “run” position and into “accessory”, and disable airbags, engine, power assists and other safety features. In February 2014, GM announced that a safety defect existed in several 2005–2007 model year vehicles, totaling over two million vehicles.
