ABSTRACT
Julianna Moore suggested that the group should take a moment out of their process to construct a Supplier–Input–Process–Output–Client chart for Morrison Aeronautics. A week after the Acme Gyroscope visit, Tolan Daniel and Julianna arrived at the headquarters of Morrison Aeronautics. What they observed was a facility that was similar to the headquarters facility of Acme Gyroscope. They entered the front door and approached the security desk. Ann Morrison welcomed them to Morrison Aeronautics and stated that she had reserved a conference room from which they could work and had also arranged for a catered lunch so that the management team could have a working lunch. Julianna explained that the first activity involves the entire management team going down to the factory floor and observing the process in real time. Julianna turned to the group and began the explanation of the worksheet they had in their hands.
