ABSTRACT
The OODA (observe, orient, decide, act) loop approach, patient-reported outcome measures at the point of care, shared decision-making, and motivational interviewing are not meant to be tricks we use to “guide” patients toward the behavior and outcomes that matter to us. Rather, these tools help us find what matters most to patients. Physicians must lead the way in demonstrating how to use patient-reported measures at the point of care and use the OODA loop to help improve outcomes and decrease costs. Chapter 9 puts together all of the four main elements that have been detailed in Part 1 of the book—the OODA loop, patient-reported outcome measures at the point of care, shared decision-making, and motivational interviewing—and explains how they fit into a value-based care team model.
