ABSTRACT
This chapter identifies two key elements of culture, namely the predominant attitudes people hold towards work, ways of working and the organization, and the fundamental values that can substantially influence the shaping of opinions and behaviour of staff and management. Nurturing a culture of positive contribution and performance, enhances the sharing of values which promote service, the rights of individuals, appropriateness of conduct and involvement in the decision making processes in the workplace. Working within an organization in which people are performance oriented enhances the degree of work satisfaction experienced by staff and management. In order to assess the impact of the culture of the Australian Public Service on the way people behave and the organization functions, the five attitudinal factors of performance culture, work satisfaction, discipline, specialist orientation and independence are cross correlated against the five values factors, the organizational performance and information technology factors.
