ABSTRACT

This chapter examines the effectiveness of application of four key styles of management: styles that are sensitive to the needs of people, power oriented, rules and regulations oriented and ones that value and enhance performance and professionalism in others. It identifies two key aspects of Central Office’s management style. The first explores the impact of Central Office’s perceived style of management on particular aspects of organization including the effectiveness of information technology application in the regional/outlying offices. The second examines the impact of these four styles on the shared attitudes held by management, their shared values, and on organizational performance. Managers at the Centre practising styles valuing performance and professionalism have an equally profound impact on communications. Negative results emerge when Centre management promotes adherence to the organization’s rules and regulations. Valuing performance and professionalism at regional level positively impacts on senior management relationships.