ABSTRACT
The survey results reported in the previous chapter indicate that both financial return and intangible benefits are important factors in the evaluation of AMT investment projects. However, a substantial majority of respondents indicated that AMT investments could not be justified on nonfinancial grounds alone. Additionally, when asked if specified financial measures were important in evaluating AMT proposals, the majority of respondents indicated that measures such as ROI, IRR, NPV and payback were important. In relation to the intangible benefits of AMT, most of the respondents felt that the impact of AMT investment on product quality, customer requirements, manufacturing flexibility and overall strategy were either ‘important’ or ‘extremely important’. A separate question confirmed that such intangible factors were usually evaluated using non-financial criteria.
