ABSTRACT
Funded from central government grants, local joint finance, clients’ social security benefits and other sources, the 28 pilot projects developed, bought into and linked with a wide range of accommodation placements and other services. This chapter describes the community services used by clients. Decisions about the services needed and used by Care in the Community clients were taken by at least four groups of people. What was observed as utilisation was the resolution of the different forces, preferences and opportunities held by these groups. Many of the projects elected to deliver services in what were innovative ways for their local context, as one might hope of a demonstration programme. The inspiration for innovation often came from comparatively new and controversial philosophies of care such as normalisation. Normalisation concerns the value that society places on stigmatised groups of people and urges that they no longer be treated as less worthy than other citizens.
