ABSTRACT
The most direct way of assessing the ways in which theoretical models of social care inform practice is to sample the services which have adopted the models of interest. In this case, the influence of normalisation has been explored by taking an approach as argued by Goode (1991), which attempts to gain some sense of the approach's effects by collecting data from three angles:
1. Interviews with service users themselves. 2. Interviews with the staff who support them. 3. Participant observation of daily routines and interactions between all of
the people living and working in the residential setting.
