ABSTRACT
Modern criminal justice managers have numerous means of communicating the information they possess, including direct communication in spoken and written messages, broadcast methods such as e-mails and organizational memos, and formal reports. Four basic patterns of managerial communication have been described: controlling; relinquishing; defending; and developing. The communications process involves organizing a thought, referred to as “encoding.” Overload is one of the most common communication problems facing the contemporary manager. Tonal cues are factors such as vocal pitch and whine, which augment and alter the meaning of the words a person speaks. Most governmental communication involves a great deal of paperwork. The quantity of paperwork in most criminal justice administrative jobs can be frightening. A contemporary criminal justice manager must be aware of the communications security measures that can be used and also should know the most common threats to communications and computers.
