ABSTRACT

The public perception of what is ethical and what not, changes faster than companies can anticipate. Helped by social media, society has become a disruptive force for business. Many organizations such as the world economic forum, the United Nations global compact, or the world business council for sustainable development have suggested that these global challenges are truly hidden business opportunities, which are estimated to represent billion dollars of new revenues for business. Otto Scharmer refers to the phenomenon of multi-stakeholder work as the possibility to access and modify the social field. It is a space of trust that opens up when individuals are able to express themselves with courage and vulnerability, in a space that is held with deep listening and unconditional listening. Facilitation is the art of creating and holding spaces where transformation is possible and likely to occur.