ABSTRACT
This chapter examines how an effective interview might be conducted with the patient according to Eric Berne’s operations. Therapeutic operations are specific transactional stimuli that the therapist proposes to the patient in order to get rid of his confusion and to be oriented in the world of his own impulses, chaos of emotions, and primordial passions; in short to go from chaos to cosmos. Therapeutic operations are all the interventions and interpositions aiming at bringing about change during the interview or the group session. Confrontation is a key-passage of the therapeutic session. Illustration consists of an anecdote or an exemplification the counsellor or the therapist provides after a completely successful confrontation for the purpose of reinforcing the confrontation and softening its possible undesirable effects. The objective of illustration is to reinforce decontamination and obtain alliance with the Child, who receives permission to be freed from Parental restrictions and be creative.
