ABSTRACT

Healthcare work is so rich and meaningful. Helping people craft their story for a public telling but to no other end has proved to be a powerful experience for them and for the listeners. Finding a position in which the bridge between inner, private experience and outer, publicly sanctioned stories can be made visible, so useful. Everyone who has lost someone or been through a serious illness or trauma is infinitely grateful to healthcare staff. Psychology can create space, craft story, support the connection to emotion, provide solace, and open up opportunities to witness the reality of individual and organisational life in healthcare. It can provide moments of coherence to enable staff to nurture and sustain themselves so that they can continue to work and to love. The opportunity to be with patients and their families at their time of greatest need, their moments of rawness and vulnerability, is so rewarding and satisfying.