ABSTRACT
This chapter presents multiple perspectives on the quality of T & L at U-J (pseudonym), a private institution and addresses the second and third research objectives. As in the previous chapter, the chapter focuses on the micro complexities of the conceptualisation, implementation and challenges of quality at institutional level. It uses data from interviews with the deans of the faculties of Agriculture and Natural Resources (FANR) and Humanities and Social Sciences (FHSS), lecturers and students from the Sociology and Natural Resources Management (NRM) departments to inform the analysis. These were among the ‘best case’ departments identified by the university representative in terms of T & L. This chapter illustrates different issues influencing the quality of T & L to the previous one, underscoring the complexity of HE quality.
