ABSTRACT
This chapter looks at what we do know about such groups; focusing both on to what extent the research supports the beliefs about these groups and on identifying those elements of computer-based groups that have not yet been addressed. It also looks at computer-simulated groups, which are programs that behave as if they were large collections of individuals. The chapter suggests that advocates of computer-based groups believe that interaction via network minimizes the status differences that often influence group performance and encourages equal participation among all group members. It introduces the reader to the study of groups in which the computer plays a role. The chapter devotes to research on real groups that interact over a computer network. It deals with the exception of brainstorming groups; the productivity of computer-based groups is not enhanced relative to face-to-face groups.
