ABSTRACT
This chapter explores the public service ecosystems in two ways, in order to articulate Logic as a coherent conceptual framework that can drive forward the theoretical development of public administration and management, enhance public policy making, and promote the effective practice of public service management. Public service ecosystems encompass the societal context, pre-conditions, design, production, co-production, and usage of public services. The public service encounter will contain feedback loops so that this service experience will influence such future experiences. An alternative way to view the public service ecosystem is in functional terms and in relation to the framework of value creation discussed previously. A national election may be fought out between two parties that believe, respectively, in the importance of public services as a demonstration of the civic health of that country, and in the need to reduce public services to encourage individual responsibility.
