ABSTRACT
The ability of managers to adjust to the diversity will be critical, and one might be concerned with evidence that suggests that Americans are still struggling to get past stereotypes associated with race when it comes to the full diversity of the current and future workforce. The personal score rating used at Harvard purportedly captures the student’s; “likability, helpfulness, courage, kindness, positive personality, and respectability.” Even the most tolerant manager might sometimes wish that individual differences would just go away. If all supervisors, colleagues, and subordinates were alike, managing would be a much easier task. Selection programs enable managers to assess people and jobs and then try to match up the two in a way that maximizes the fit between the abilities and traits of the individual and the abilities and traits required for the job. Assessing individual differences is clearly critical for training purposes because the intent is to change the person.
