ABSTRACT

This chapter covers how to observe a discussion; how to identify communication styles of group members; how to choreograph conversation, provoke or direct the conversation and keep team members on task; and how to start the ball rolling again when the team gets stuck.

This chapter covers:

How to observe discussions.

How to identify communication styles of group members.

How to choreograph conversation, provoke or direct the conversation and keep team members on task.

How to start the ball rolling again when the team gets stuck.