ABSTRACT

Memos are usually informal and conversational, though not needlessly wordy. The memorandum can incorporate other forms of business writing. A good memo shows respect for the reader. Memos are less formal than business letters and even business phone calls. Memos generally are sent via email. Paper memos sometimes serve as a cover sheet for other paper documents, such as a business report. The headings of a paper memo should specify the recipient, the sender, the date and the subject. Some organizations still use paper memos when a message is important, will be frequently consulted or must be filed for legal records. Email, therefore, is an effective medium for memos. In email memos, the most common salutation is the recipient’s name plus a colon. The first sentence of a memo generally moves quickly to the subject of the memo. Standard headings for a paper memo are single-spaced with an extra space between each section.