ABSTRACT
While we all appreciate experiencing empathy, this quality is usually not encouraged as a leadership skill, as it is considered a potential source of weakness. Empathy is also not quantifiable, so no one knows how much it hurts or benefits a work environment. Yet, true empathy combines understanding of logical and emotional rationale and is the driving power behind effective communication. Empathy is a virtue, but like any other virtue, it should be applied mindfully.
