ABSTRACT

This chapter describes about four perspectives are presented in which intercultural communication can be studied. Learning to communicate with other cultures is difficult and sometimes even painful, in the sense that we have to pull ourselves out of our comfort zone. The background behind this case is not only about ‘syudent' or ‘Sir’, but about the value and meaning of ‘they' or ‘Sir’. In this case, the opposite is true: The Dutch teacher almost takes ‘Sir’ as an insult; he prefers 'they'. The Surinamese student finds out that ‘they' is appreciated in the Netherlands. Because she doesn’t want to insult her teacher and show respect, she learns that she has to do the opposite. The process of culture shock is an emotional process. When people experience a culture shock, they tend to lose themselves in their emotions. The attack is usually used when someone is convinced of his own right, often deployed by people in a dominant position.