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Chapter

Dealing with cultural conflicts

Chapter

Dealing with cultural conflicts

DOI link for Dealing with cultural conflicts

Dealing with cultural conflicts book

Dealing with cultural conflicts

DOI link for Dealing with cultural conflicts

Dealing with cultural conflicts book

ByPatrick T.H.M. Janssen
BookIntercultural Competences

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Edition 1st Edition
First Published 2019
Imprint Routledge
Pages 21
eBook ISBN 9781003022411

ABSTRACT

This chapter expresses a different meaning of the word conflict. It expresses a cultural conflict which arises when two people experience a cultural difference from one another. The chapter sketches a picture of how the knowledge and competences from this book come together which can be used in practice to enter into and resolve cultural conflicts. The cultural differences were not or hardly recognized and this led to frustration and a feeling of failure. This case is a good example amongst capable people who work at a high level where the lack of intercultural competences is decisive between success and failure. Making a cultural dialogue a success is perhaps one of the most difficult competences that a professional should have. Often, multiple cultural conflicts have to be overcome to get the far. The word conflict is taken from the Latin ‘conflictus’ which means ‘collision’ or ‘struggle’.

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