ABSTRACT
Operational Readiness implies effecting a number of interventions onto the business/operational environment or the owner-organisation to prepare it to safely receive and effectively exploit the new system once deployed. Unless adequate Operational Readiness (OR) Planning is undertaken, the project team may fail to correctly define the “scope” (e.g., what specific intervention areas?), their costs, and the optimal timelines of Operational Readiness Implementation.
Chapter 5 practically reduces the scope of Operational Readiness to four essential Organisational Domains for Operational Readiness Requirements as follows: (1) Legal and Statutory Requirements, (2) Human Resources Requirements, (3) Processes Requirements, and (4) Utilities/Infrastructure Requirements – emphasising the importance of such requirements satisfying operational needs for both transitional and permanent modes.
Further, commercial and contractual considerations should be addressed to secure business viability. Addressing the above readiness considerations should never be taken for granted, otherwise they will stand in the way of benefits realisation – many organisations have now learned this the hard way.
