ABSTRACT
Operational Readiness (OR) essentially seeks to ready the operational environment to receive the newly developed “system” by satisfying a set of considerations. Chapter 9 provides five essential Operational Readiness and Operational Excellence considerations that will shift the focus of project delivery from constructability (the usual stance) to operability. A robust OR Implementation addresses such considerations in the “environment”.
Implementing Operational Readiness in a particular “environment” entails overriding homeostasis, or the system’s ability to maintain a state of dynamic equilibrium. Thereafter, a degree of homeosis (i.e., transformation of a system from one status to another) is required to effect an orderly “conversion” of that environment from the “As Is” to the “Should Be”. This homeosis process, however, should only take place within the confines of the “carrying capacity” of that specific Systems-of-Interest.
Since Organisation redesign efforts and communication/information infrastructures can be directed towards achieving “viability” for the organisation at the least cost – financially, materially, and in people terms – a need arises to address five organisational systems for the redesigned system to operate effectively. These are Implementation, Coordination, Control, Intelligence, and Policy. For this and other reasons, OR Implementation should be project managed as per an OR plan and OR blueprint.
