ABSTRACT
In the field of information systems (IS) research, the correlation between IT and business process agility has been examined as an important research theme. In prior research, various IT-related functions such as information management functions, IT infrastructure functions and planning functions have been shown to generate benefits in performance for companies. In addition, the impact of IT resources and capabilities on agility in business processes, and the resulting impact on corporate performance, have also attracted attention. Nevertheless, prior research to date has focused on functional competencies, particularly management capabilities associated with IT infrastructure (for example, IT infrastructure functions and infrastructure services such as security and risk management, communications, data management, IT equipment management and IT architecture).
In light of extensive reviews of prior research, this chapter will present a number of outstanding research issues in prior research. Furthermore, as a new research approach in regard to IT capabilities, the chapter will also explain that analysis and consideration of micro IT strategies and organizational dynamism which integrate not only the conventional research streams of information systems but also the four research streams of the knowledge-based view, community-based view, and dynamic capabilities view at a longitudinal process level is necessary.
