ABSTRACT
People will swallow a lot of job-related frustration, anger, disappointment, and fear, but the container in which these negative emotions are stored does not have a safety valve. An office supervisor had received several complaints about Mike, who had been working in the office for about seven months. Mike evidently was not fully cooperative with other office members. The office supervisor reported all this to his own manager and fired Mike. Mike had been with the hospital for almost 20 years and was an excellent scrub tech. Mike would probably have been more cooperative, and his attitude would have been more positive. The supervisor had ample opportunity to “size up the problem before it happened.” The supervisor also failed to act when the problem “came to him,” when Mike stated after his foot had healed that he did not like working in the office and wanted to go back to the OR.
