ABSTRACT
An Important Step is a logical segment of an operation when something happens to advance the work. It is important to keep in mind that these breakdowns are not hairsplitting, micromotion studies that people commonly use when documenting or analyzing a job procedure. The Important Steps in a breakdown should correlate with the learners' abilities. If the experience or skill of the learner is low, the steps can be shorter in content and more specific. If it is high, larger amounts of work can be captured in each step. Five to ten percent of every job entails hard or tricky parts that take time to learn and that embody the real skill of doing the work. People gain these “know-how” skills through years of experience. A good instructor finds these Key Points and passes them on so learners can gain needed skills as quickly as possible.
