ABSTRACT
Relational coordination is a network construct, measured by surveying participants in a particular work process about their communication and relationships with other participants in that work process. Because coordination is the management of interdependencies between tasks, and because people are typically assigned to tasks through their roles, relational coordination is typically measured as coordination between roles rather than between unique individuals. The first step in measuring relational coordination is typically to identify a work process of interest that requires coordination––a focal work process––then to identify the roles that are involved in carrying out that work process.
