ABSTRACT

Because relational coordination is a network measure, matrices and networks can be used to visualize the strength of communication and relationships between roles. Visualizing your relational coordination variables in this way can be highly useful for helping participants to better understand the characteristics of the network in which they are working. These visualizations can also inform the design of interventions, by illustrating which roles are already connected by high levels of relational coordination, and which are not. These visualizations can also be useful for developing testable hypotheses about which management practices are responsible for strengthening or weakening coordination between specific roles, and whether weak coordination between specific roles may be preventing the achievement of desired outcomes. The primary goal of Chapter 7 is therefore to help you create useful visualizations of your relational coordination variables. We will then show how network metrics like density and centrality can be calculated using your relational coordination data.