ABSTRACT
Organisations have always been created to provide the functions and services societies need. While their stability has always been important, they have within the last century become ensnared in a self-created dependency cycle. Societies have developed an insatiable demand for new functions and services, but we have been unable to develop the “perfect” organisations that can deliver them. The ability to change is therefore now more important than stability. This chapter surveys the scientific foundations of change management and discusses concepts such as entropy, cybernetics and control, systems, and boundaries.
