ABSTRACT
The most common systems in an organization are the work systems. The three types of systems are connected and interdependent on each other: Management systems, Work systems and Improvement systems. Management systems may incorporate work systems that are the responsibility of the management system leader, for example, business development. Organizations need to adapt the systems map so it works best for them. Systems are highly interactive, both with other systems and with their users. Ultimately, the highest level system, the corporate strategy system, also becomes the highest priority system. Management systems develop people within the work systems they guide and the improvement subsystems they are responsible for. Each system has a cadence or schedule of its own. System maps are examples of how an organization can structure system components and tools. Building systems based on the Shingo Guiding Principles gives us a proven roadmap for success.
