ABSTRACT

This chapter discusses the role of chief accountant, administrative staff, revenue collections staff, and financial manager. The responsibility of the chief accountant is: to check and process all creditor and debtor accounts, to reconcile accounts, and to resolve disputes arising from financial transactions. The responsibility of the administrative staff is: to sent out invoices, to keep records of all invoices and related communications, and to notify the Chief Accountant of bad debtors. All invoices are sent weekly or monthly. All invoices must contain a notification “Payable within 15 days. If an invoice is cancelled prior to being sent to the customer, the customer copy and the accounts copy should be forwarded to the Chief Accountant clearly marked “Cancelled”. Special provision should be made for all bad debts. Bad debts should be written off when all reasonable steps to recover them have been taken.