ABSTRACT
This chapter discusses training and development of employees. It describes the role of the Human resources (HR) manager and the department manager or supervisor. The responsibility of the HR manager are to hire new employees, to organise training and development programmes, to keep records of training and development activities, and to evaluate the effectiveness of training. The Department Manager establishes the competencies for the jobs in his or her area. The training needs for the roles are defined in terms of educational qualifications, skills and experience. Training needs also include training that is related to environmental management, food safety hazards, the effects of environmental management on each area and role, and the potential consequences of departure from established procedures. Each department applies for funds for training and development of their staff from the HR department. Financial requirements for training and development of each department should be included in the annual HR budget.
