ABSTRACT
Chapter Four analyses fieldwork findings to consider how digital technologies influence practitioner engagement with audiences in terms of both the physical environments and online spaces of radio stations and their multimedia outputs. Soft journalistic activities and the importance of nurturing social networks for gathering content are discussed. To broaden the analysis and weigh up how well community stations deliver on their licensed commitments, the fieldwork evidence is then contextualized against a variety of indicators about the wider sector gleaned from an online questionnaire conducted as the COVID-19 crisis unfolded.
