ABSTRACT
Even though shipments may be transported over hundreds of miles, or just a few miles, the main focus today is on the final mile – that is, making sure the delivery experience for the end customer is a positive one. There are a number of reasons that the ‘last mile’ has become so important to the transportation industry for the future of an organization. One of the reasons for that is the fast rise in e-commerce deliveries last-mile deliveries is more prevalent and important. Besides the significant cost factor, there are many unique challenges with last-mile deliveries. These can differ in different regions but in urban areas, for one example, one can have road closures, traffic delays, delivery-time restrictions, and parking problems. Some of the last-mile delivery challenges are the lack of new technology and automation, as well as speed of delivery which leads back to lack of information, on the one hand, and huge data loss, on the other.
