ABSTRACT
This chapter analyzes three classic studies, selected from Powell and Friedkin’s work on organizational change in nonprofit organizations, that document cases of charitable organizations that have changed their goals primarily because of their dependency on external sources of private support. The following case studies are 3 of 10 originally selected by W. W. Powell and R. Friedkin to document their critical work on organizational change in nonprofit organizations. In his 1976 analysis of social service organizations for the blind, Scott found that the stated goals of the agencies were to enhance the welfare of the blind; however, he also found that factors other than client need more strongly influence the agencies’ service delivery. Helfgot analyzed the history of Mobilization for Youth, a social welfare agency concerned with juvenile delinquency in New York City. Organizations have historically structured their public relations programs to communicate with those strategic publics in their environment that affect or are effected by the organization’s behavior.
