ABSTRACT
The seven new QC tools like other QC methods, have proven effective from the first as we have applied them to solve problems. Therefore, we hope that you will freely use each of the techniques illustrated in this book. The new tools are more effective however, if users are first given adequate education about and practice in their use. In this chapter we discuss three examples of education about and introduction of the seven new QC tools. Frst, we introduce the approach to education and training in classes held by the Japanese Union of Scientists and Engineers. Second, we discuss the popularization and implementation of the seven new QC tools by QC personnel from each factory in a class hosted by the central QC department of Company M. Finally, we discuss the progress toward universal use of the seven new QC tools in the TQC process at Company S. You will be headed in the right direction if you begin your education and training with one of the methods described in the first two sections and afterwards if your whole company or 284whole branch cooperates in their actual use, as described in the last section.
