ABSTRACT

The work of any organization is carried out with a variety of occupations. Occupations require people’s skills and physical tools, such as machines, facilities, methods and integration of workflows. The demand for specialists and knowledge workers is increasing. The workplace is rapidly changing. There’s an urgent need for continuous reevaluation of tasks, workflows, processes and people’s skills and specifications. Doing the same work in the same old way belies the whole concept of change and progress. If change is occurring, then the work to be done must also change. If not, the work will become outdated, outmoded and inefficient. Proper selection of skills, tools, materials and methods, as well as optimum delivery, better and faster results in performance and retention, require dedicated professionals/specialists inside and outside the company. The review of the entire work development program and process is the responsibility of the highest level of management—the board of directors and the CEO.