ABSTRACT

Continuous change requires continuous adaptation and continuous improvement. The area of systems and processes is the heart of the organization, pumping vital blood to all its parts. It has to be viewed as an evolving, interdependent organism. Benchmarking is a useful method to judge the scope and speed of positive change. Managers of various functions must work together to produce an efficient and interdependent flow of all processes needed for the operation of an enterprise. Establish a system for comparison of every important function in our company against the performance of the same function by a global leader in the field. Compare ourself to the best practices, anywhere in the world, in personnel motivation, robotics, computer systems, research methods, marketing promotion, etc.