ABSTRACT
At children’s birthday parties in earlier years, guests played Pin the Tail on the Donkey. Poor hiring decisions are often at the root of existing as well as future morale problems. Bad choices create endless confrontations, disappointments, hurt feelings, and significant costs. When first choices are bad choices, no matter how talented reader's people, morale declines, and so does performance. One of the most serious and persistent problems confronting managers is selecting employees who will work in the business for a long time. Turnover represents considerable costs in the continual recruitment and training of new employees. Even the best people are of little value to the reaers if they leave the position after a short period of service. Many managers use newspaper advertisements because it takes the least amount of effort. They place an ad and wait for applicants to send in resumes.
