ABSTRACT

Chapter 10 explores organisational networks. Networks are a fact of organisational life. Human nature, driven by mutual self-interest and a need to belong, leads people to share ideas and work together even when no one requires them to do so. As they connect around shared interests and knowledge, they build networks that can range in size from fewer than a dozen colleagues and acquaintances to hundreds. Most large corporations have a host of informal networks, which go by the name of peer groups, communities of practice, functional councils or have no title at all. Well-managed networks enable organisational agility, mismanagement or ignorance breeds silos.