ABSTRACT

Organisations have had to change in the face of crises before; Covid-19 is just one example. The future, however it may turn out, will require us to change again, we cannot hold on to everything as it was and simply hope things will return to the way they were pre-crisis. Things have already changed, with some organisations investing heavily in these changes and feeling the pain of sudden transformation. People are coming to terms with new patterns and contexts, which should lead us to consider new opportunities. In our experience, the people who experience the most success in the world are the people who accept the uncertainty and fear as best they can, learn from their experiences and keep trying new things.