ABSTRACT
This chapter reports a study that aimed to understand how nurses communicate about patients’ medical information at nurse handovers in Hong Kong and explore their views on clinician-to-clinician communication during handovers. The research team audio-recorded ten nursing handover practices in both medical and surgical wards of a hospital and then interviewed hospital management, nurse managers, and nurses. Using an ethnographic approach, the handover recordings were analysed with discourse analysis to identify the generic structure and ways of communication patterns.
